{"id":93,"date":"2021-03-25T09:54:55","date_gmt":"2021-03-25T09:54:55","guid":{"rendered":"http:\/\/localhost\/jovana-filipovic\/?page_id=93"},"modified":"2024-12-14T13:32:51","modified_gmt":"2024-12-14T13:32:51","slug":"shipping-and-return","status":"publish","type":"page","link":"https:\/\/iwmndev.com\/jovana-filipovic\/shipping-and-return\/","title":{"rendered":"Shipping &#038; Return"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Effective Date:<\/strong> 15 December, 2024<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Below you will find the details of our Shipping and Return Policy. If you have any additional questions, please contact us at <strong><a>info@jovanafilipovic.com<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Shipping Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Processing Time<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All orders are processed within 1-3 business days.<br>Orders are not shipped or delivered on weekends or public holidays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shipping Rates &amp; Delivery Estimates<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We ship to all locations within North Macedonia and internationally.<br>Shipping rates are calculated at checkout based on the delivery address and order size.<br>Delivery times vary depending on the destination:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>North Macedonia<\/strong>: 1-3 business days.<\/li>\n\n\n\n<li><strong>International<\/strong>: 5-14 business days (may vary based on customs processing).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customs, Duties, and Taxes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer\u2019s responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Order Tracking<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order is shipped, you will receive a confirmation email with tracking information if such is available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pickup Option<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For customers in Skopje, you can choose to pick up your order at our studio at <strong>Vasil Gjorgov 19 1\/4<\/strong>, Skopje. Please email us in advance to arrange pickup.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Return Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Returns<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We accept returns for items in their original, unworn condition with all tags attached.<br>Return requests must be made within 14 days of receiving your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Non-Returnable Items<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customized or made-to-measure garments are final sale and cannot be returned.<br>Accessories and sale items are non-refundable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to Initiate a Return<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email us at <strong><a>info@jovanafilipovic.com<\/a><\/strong> with your order number and reason for the return.<br>Once approved, we will provide instructions for returning the item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Shipping Costs<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for return shipping costs. We recommend using a trackable shipping method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Refunds<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds will be processed to your original payment method within 7 business days after we receive and inspect the returned item.<br>Shipping costs are non-refundable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Exchanges<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Exchanges are allowed for items of equal or lesser value. To arrange an exchange, contact us at <strong><a>info@jovanafilipovic.com<\/a><\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Contact Information<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about our policies, please reach out to us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jovana Filipovic<\/strong><br><strong>Email:<\/strong> <a>info@jovanafilipovic.com<\/a><br><strong>Address:<\/strong> Vasil Gjorgov 19 1\/4, Skopje, North Macedonia<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 15 December, 2024 Below you will find the details of our Shipping and Return Policy. If you have any additional questions, please contact us at info@jovanafilipovic.com. Shipping Policy Processing Time All orders are processed within 1-3 business days.Orders are not shipped or delivered on weekends or public holidays. Shipping Rates &amp; Delivery Estimates [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-93","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/pages\/93","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/comments?post=93"}],"version-history":[{"count":8,"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/pages\/93\/revisions"}],"predecessor-version":[{"id":180,"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/pages\/93\/revisions\/180"}],"wp:attachment":[{"href":"https:\/\/iwmndev.com\/jovana-filipovic\/wp-json\/wp\/v2\/media?parent=93"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}